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With its Houston office acting as an essential extension of its operations, United Airlines has a long history there. Not only is the United Airlines Houston Office a place to make reservations, but it also serves as a reference center where travelers can find out about flight times, luggage regulations, travel warnings, and loyalty programs like MileagePlus. The employees have received training on how to promptly and professionally address a wide range of issues. Given Houston's prominence as a business and travel hub, the office is crucial to meeting the various travel requirements of both domestic and foreign customers.